How AI-Powered Customer Support Increased Lead Engagement by 40%
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01
Overview
When customer inquiries pile up, leads slip through the cracks. Our client needed a way to engage prospects faster—without adding more staff to their support team.
The Challenge The business faced long response times, inconsistent lead capture, and a growing number of missed opportunities. Sales teams were overwhelmed, and qualified leads weren’t getting the attention they deserved.
The Solution We designed and deployed an AI-powered chatbot that could handle FAQs, qualify leads, and escalate complex cases to humans only when needed. With natural conversational flows, the chatbot engaged visitors instantly—any time of day.
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The Results
40% increase in lead engagement
2x more qualified leads captured
Average response time dropped from hours to under 10 seconds